MA Catering Personal Data
(Privacy) Ordinance


Welcome to use the services of MA Catering (hereinafter referred to as “the company” or “us”).
The company is committed to protecting the personal data security of all customers and members, ensuring that any staff who implement the relevant policies strictly keep confidential and protect the information collected or provided by you, and in accordance with the laws of the HKSAR, the Personal Data (Privacy) Ordinance (No. 486) of the relevant protection policy formulated. This policy applies to the company and its affiliates, including but not limited to HOPERS’ BASE, Gotthard Base, and HONGrill.

Personal Data (Privacy) Ordinance
This statement is issued in compliance with the requirements of Hong Kong law to inform you of the purpose of collecting user data, your consent to how we use such data, and your rights. This statement reserves the right to change the terms, so please check it regularly. When you log in to the website or mobile application (hereinafter referred to as the "Platforms"), you agree to accept the "Personal Information Collection Statement" in effect at that time.

Please read the following Privacy Policy carefully to ensure that you understand how your data will be used before you provide it.

Personal data collection
When registering on the company's platform or applying for an account with information collected through other channels, the user is required to voluntarily provide personally identifiable information, including but not limited to:
Chinese and English name, password, mobile phone number, email address of the registered user
You may be required to provide us with your credit card details when checking out your order. The actual information required depends on the payment method you choose.
This information is necessary to provide you with our various services and activities. If you, as a user, fail to provide the required information or the information provided is insufficient or incorrect, the company will not be able to provide you with the services and activities organized by us.

Use of Personal Data
The information you provide will be used for the following purposes:
  • To register an online account of MA Catering, allowing you to purchase various products and services on our platforms, your account will be used for reference and record purposes;
  • To process any payment instructions or account functions you may have in connection with the products and/or services provided by us
  • To notify you about service information and products provided by the company;
  • To facilitate communication with guests, you are encouraged to respond to their needs and expectations for our services and/or products when using each platform;
  • Assist in the operation of the MA Catering network, and continue to develop and improve projects in the future;
  • Depending on your publicity intentions indicated when you register, when you have agreed to receive messages when you register, you will receive information about our company's products, services or discounts, or other information about goods and services that may be of interest to you ( For details, please read the following "Personal Data Promotional Purposes");
  • Assist in MA Catering's network operation, continuous research projects and improvement plans;
  • In order to ensure that you can enjoy all the services of the company and its affiliates, if the company's affiliates, related companies, and business partners have occasional need for co-op cooperation or offer discounts, they will also refer to or use your information.
The company will invite you to provide your personal information in accordance with this privacy protection policy statement. Except for the above-mentioned purposes or needs, unless it is permissible or legally required, the company will not use your personal data without your prior consent. information or provide it to third parties for other purposes such as promotion.

Authorized Personal Data
Registering on the MA Catering website/app means that you authorize us to collect and use your personal data in accordance with our Privacy Policy. If there are any changes to our privacy policy, we will post it prominently on each platform and update the relevant policies and provisions here so that you can review the relevant policies.
If you have any security and privacy issues or need to change your personal information, please contact us for relevant arrangements. (Email: office@ma-catering.com)

Other relevant data collection
When you browse our platforms, we will use cookies to collect information about your use of the website to enhance the performance and user experience of our platforms. Cookies enable you to browse and use the relevant functions of each platform. Failure to accept cookies may affect the functions of each platform. The information collected by cookies is only used for internal platforms and membership systems, and will not be provided to irrelevant third parties.

Security of Personal Data
When our platforms receive your personal data, the system will immediately keep it properly and keep it confidential, and only authorized relevant employees are allowed to access the relevant data. We will also ensure that our employees follow the conduct of personal data security and confidentiality.
Security of Third Party Websites
Our platforms may contain links to other websites, please note that these websites are not controlled by our Privacy Policy. By clicking on these links, you agree to be redirected to these sites at your own risk. Once you leave our website, please pay attention to the privacy policies of other websites to ensure the safety of your information. And we have no control over the information you provide to third-party websites. The Company shall not be responsible or liable for any loss or damage suffered by you as a result of your browsing and use of these third-party links and websites.

Transfer of Personal Data
Due to the needs of regular maintenance and management of each platform, your personal data may be transferred to the following units that are responsible for the confidentiality of our company and provide services related to our operations:
Network providers and local telecommunications providers, relevant banks for payment, contractors for relevant services, licensed and legally required places to provide relevant services.

Register Member Promotion Information
Before you register as an online member of our company, you can choose whether to provide personal information or the type of promotional materials and messages you want to receive.
Once you sign up for our online membership, we will regularly send you the latest product and service information, as well as special offers for subscribing to these services.
If you do not wish to receive any information from us, please select your choice on the registration form, or log in to "My Account" to edit your account information. You can also contact us and let us know that you would like to opt out of receiving promotional emails. Please email to office@ma-catering.com to contact our relevant staff.
In the event of any dispute related to these terms, the Chinese version shall prevail.